Get in touch

Personal Data Protection and Privacy Policy

1.About us

Dedeks.com is a website operating under Dedeks Medical Technologies AR-GE Industry Trade Limited Company. The site offers animal health, veterinary equipment and supportive products for pet owners. The main purpose of Dedeks.com is to introduce products to professionals working in the field of animal health and to bring them together with reliable, accurate sources of information.

Company Title: DEDEKS MEDICAL TECHNOLOGIES ARGE INDUSTRY TRADE LIMITED COMPANY

Tax Number: TR2721053134

Company Address: İnkilap Mahallesi, Cessas Plaza, Dr. Adnan Büyükdeniz Caddesi NO:4/22, Ümraniye/ İSTANBUL

E-mail: [email protected]

Telephone: +90 216 687 08 26

2. What Personal Data Do We Collect?

Personal data collected within the scope of the transactions you perform on Dedeks.com are processed in accordance with the relevant legislation, especially the Personal Data Protection Law No. 6698 (KVKK) and the General Data Protection Regulation (GDPR).

2.1 Collected Data Categories

  • Identity Information: Name, surname
  • Contact Information: Email address, phone number
  • Transaction Information: Limited anonymized information on order history, payment method
  • Technical Data: IP address, browser type, device model, operating system, cookie IDs, session duration
  • Location Information: IP-based estimated location
  • Cookie Data: Site preferences, browsing behavior, session information
  • Health Data: Symptom, diagnosis, treatment information of the animal voluntarily transmitted by the user (via forms and e-mails)

2.2 Collection Methods

  • Your personal data may be collected in the following ways:

    • Website forms and user logins
    • Comment systems
    • Contact and support requests
    • Third-party analytics and advertising tools
    • Browser cookies and session logs

3. Purposes of Processing Personal Data

The personal data collected are processed for the following purposes:

  • Personalizing and improving the user experience
  • Analyzing visitor behavior and producing statistical reports
  • Managing customer service and support requests
  • Ensure site security and prevent fraud
  • Fulfill legal obligations
  • Targeting content and ad impressions (remarketing)

4. Legal Basis

Your data is processed on the following legal grounds:

  • Explicit Consent: Especially for the processing of health data and the use of analysis tools
  • Performance of Contract: Provision of services, completion of orders, etc.
  • Legitimate Interest: Ensuring site security, improving services
  • Legal Obligations: Tax, accounting and regulatory audits

5. Comments and Visuals

5.1 Comments

User comments are recorded for spam prevention purposes, including IP address and browser information. The name, e-mail and content data entered are stored in our system.

5.2 Visuals

Users uploading images are advised to upload files that do not contain metadata such as EXIF (location, device information, etc.). The site does not automatically clean this information.

6. Cookie Policy

Dedeks.com uses cookie technology to improve user experience and optimize its services.

Types of Cookies Used

  • Mandatory Cookies: Session management and security
  • Functional Cookies: Remembering preferences
  • Performance Cookies: Debugging, page performance measurement
  • Targeting/Advertising Cookies: Remarketing and user segmentation

You can update your cookie preferences in your browser settings or disable them completely.

7. Data Shared with Third Parties

,
Shared Party Shared DataPurpose of Sharing
Google (Analytics, Gmail)IP, user behavior, formsStatistics,communication, remarketing
Meta (Facebook/Instagram)Page engagementuser segmentAd targeting
CloudflareIP,browser infoSecurity and CDN service
Hostinger (Hosting)All site dataInfrastructure and hosting
Yandex (Mail Service)Email contentCorporate communication

8. Data Retention Periods

Data TypeRetention Period
Contact forms1 year
Order and invoice data10 years (tax legislation)
Google Analytics data26 months (automatically deleted)
CommentsIndefinite (deleted on request)



9. User Rights

  • Users have the following rights:

    • Access to personal data
    • Request correction or deletion of data
    • Objecting to processing
    • Request data migration
    • Withdrawal of explicit consent

    To exercise these rights, you can apply by e-mail to [email protected]. We will respond to your request within 30 days at the latest.

10. International Data Transfer

Your data may be transferred outside the European Economic Area (EEA). Our service providers such as Google, Meta, Yandex comply with secure data transfer protocols such as the EU-US Data Privacy Framework or Standard Contractual Clauses (SCCs).

11. Data Security Measures

  • TLS/SSL encryption technology
  • Server-side firewalls and intrusion prevention systems
  • Two-factor administrator session control
  • Periodic software updates and vulnerability scans
  • Personnel training focused on KVKK and GDPR

12. Data Breach Practices

Within 72 hours, KVKK and affected users are notified. Violation records are examined and a technical analysis report is prepared. New security measures are implemented and recurrence is prevented

13. Automated Decision Making and Profiling

Automatic segmentation processes such as content recommendations and advertising targeting may be applied through your visit history and cookie data. Users have the right to object to such processing.

14. Ministry of Industry Disclosure Obligation

Dedeks.com is for informational and promotional purposes only. Health content is not a substitute for professional advice. Treatment and prescription applications should only be performed by veterinarians.

15. Communication

Data Controller: DEDEKS MEDICAL TECHNOLOGIES ARGE INDUSTRY TRADE LIMITED COMPANY

Address: İnkilap Mahallesi, Cessas Plaza, Dr. Adnan Büyükdeniz Caddesi NO:4/22, Ümraniye/ İSTANBUL

E-mail: [email protected]

Telephone: +90 216 687 08 08 26

This text was last updated on 01.06.2025. In case of changes in our privacy policy, our users will be notified via e-mail or our website.

Fill out the pre-application form completely and our expert team will call you immediately and inform you.

Get Offer
Easy Links
Address
Follow Us!